Would you like to have the ability to be able to read your employee’s? Do you often suspect you’re your staff may be withholding information or failing to understand your instructions due to emotions such as fear?
Firmly based on scientific studies this workshop gives you the tools to accurately speed read individuals and decode your employee’s behaviour. You will learn actionable steps of how to create rapport, learn to detect deception and identify negative nonverbal behaviour. Training will be delivered to help you detect micro expressions (brief involuntary facial expressions which are universal) which will aid you understand how your employee’s are feeling about your conversations while also providing a reassuring presence as you will understand the emotion that they are feeling.
Areas that we will cover are:
- Micro-expressions: Decoding human emotion
- Understanding negative nonverbal gestures
- Human Lie Detection (full day workshops only)
The outcome of this training will be greater understanding of your employees which will enable you to build rapport and trust. This can be used in all aspects of your profession including with colleagues.